Cybersecurity Insurance Professionals use their industry knowledge to provide guidance on cybersecurity insurance claims, determining the most suitable coverage and policies. They inform the relevant parties of any potential problems with claims, maintaining regular contact with clients to build trust.

Cybersecurity Insurance Professionals have to be familiar with all governance, risk, and compliance (GRC) tools and claims processes. These professionals also need a knowledge of cyber liability and cyber incident management tools, and the processes used to make information requests and perform audits.